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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of CHANA

CHANA

October 20, 2024

5  out of  5
rating by CHANA
"Janice and her Team are exceptional. I've been a client of theirs for over 10 years, and have referred my family & friends to them so they can have the same peace of mind that they provide to me. When I have an insurance crises, Goldie, Georgina & Vilma are Thee BEST!!!"
We responded:
"Thank you so much. This is a great compliment. It is our mission to be your first and best choice, to be there when you need us most and provide a level of service that gives you confidence to refer us to others. I couldn’t agree more, Goldie, Georgina & Vilma are The BEST!! Thank you again, Janice"
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Rose Gresch

October 15, 2024

5  out of  5
rating by Rose Gresch
"Goldie was so patient and such a huge help getting our insurance all sorted out. I would highly recommend working with her."
We responded:
"Rose, thank you for sharing your experience. Goldie goes out of her way to take care of our customers. We appreciate you and are grateful for the opportunity to serve you. Janice Killian, State Farm Agent "
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lindsey

October 10, 2024

5  out of  5
rating by lindsey
"I’ve had State Farm since I started driving at age 19. Georgina was very helpful during my first total loss claim. She explained the steps along with following up on insuring my new vehicle, explaining each coverage and premium. Thank you Georgina for your continued help throughout the years."
We responded:
"Lindsey, I am pleased State Farm and Georgina were there to help when you needed us most. It is greatly important to me and my team to help do all we can to make a difficult experience in your life go more smoothly. We appreciate you and truly value your business. Thank you so much. Janice "
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Stephen Ozenbaugh

May 31, 2024

5  out of  5
rating by Stephen Ozenbaugh
"The office is very helpful, professional, and I would strongly recommend their services"
We responded:
"Thank you Stephen. This high praise, 5Star review and recommendation means so much to us. We proudly represent State Farm and value every opportunity to show our customers how much we appreciate you. We are truly grateful for your business. Janice Killian "
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Fely Consolacion

May 22, 2024

5  out of  5
rating by Fely Consolacion
"I recently had the pleasure of working with Georgina from State Farm and I couldn't be more satisfied with the service I received. From the very first interaction, the professionalism and customer care exhibited by her were outstanding. It would be difficult to shop around for another company since I really rely on Georgina and her wealth of knowledge !"
We responded:
"Fely~ thank you for recognizing Georgina and her outstanding customer care, and professionalism. Georgina’s vast experience and knowledge combined with her friendly, caring nature makes her an exceptional Good Neighbor. All of us at State Farm appreciate you and value your business. Thank you. Janice "
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Jonathan Meister

December 5, 2023

5  out of  5
rating by Jonathan Meister
"Best value insurance services!"
We responded:
"Thank you Jonathan. I appreciate your comment. We aim to provide personal caring service for the protection you need at a price you’re happy with. I’m truly grateful for your business. Janice Killian, State Farm Agent "
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Althea Wauford (Bella)

October 20, 2023

5  out of  5
rating by Althea Wauford (Bella)
"Great Service and comprehensive coverage."
We responded:
"Hi Bella! Thank you for this beautiful, kind review. You matter to us and we appreciate every opportunity to demonstrate that. Thank you again. Janice Killian "
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Elena Lopez

October 19, 2023

5  out of  5
rating by Elena Lopez
"Life insurance details can be so overwhelming and I wasn’t sure how to go about it. Goldie has made the experience so clear and positive. She’s the best!"
We responded:
"Elena, protecting and providing for your family is one of the most important insurance decisions you can make. Having an experienced, caring, knowledgeable professional like Goldie makes all the difference. She is indeed “the best”. I appreciate her and we both appreciate you! Thank you. Janice Killian, Agent"
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Sarah Rose

August 23, 2023

5  out of  5
rating by Sarah Rose
"let me just start of saying I've been to 3 different State Farm agencies and Janice's is the absolute best. Goldie was outstanding with her customer service. she gave me a quote right away. I never knew it was so easy. Most customer service these days are awful but Goldie she was amazing. I can tell how much she cares. I highly recommend this agency and specifically Goldie. She did everything so smoothly and quickly. Definitely hands down the best and most easiest agency experience I've ever had. I highly recommend."
We responded:
"Wow Sarah! Thank you so much. It is true, Goldie is outstanding. It is our goal to share how much we care and do all we can to make your insurance buying experience a pleasant one. We want our customers to know they are appreciated and valued. Goldie shines at this. You’ve wow’d me with your kind review. Thank you again. Janice "
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Walkkein Williams

July 6, 2023

5  out of  5
rating by Walkkein Williams
"Goldie is the representative that I have ever spoke with in any business"
We responded:
"Thank you Mr Williams for acknowledging Goldie. She sets the bar very high with exceptional customer service. We appreciate you and truly value your business. Janice Killian"
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consuelo ayon

June 25, 2023

5  out of  5
rating by consuelo ayon
"I called for a quote but unfortunately I cannot wait the 14 day period . I have to go with a different company"
We responded:
"Consuelo, thank you for considering State Farm for your insurance needs. I’m sorry we are unable to help you now. I hope to earn your business in the future. Janice Killian, State Farm Agent "
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Deidre Gomez

June 8, 2023

5  out of  5
rating by Deidre Gomez
"I called in to get information on rental insurance, I spoke to Vilma. She was so respectful and patient , I really appreciated the great customer services."
We responded:
"Thank you so much Deidre. Vilma is patient and kind. She cares about our customers. We truly appreciate you and grateful for your 5Star review. Janice Killian "
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Zach Jorgenson

May 12, 2023

5  out of  5
rating by Zach Jorgenson
"The entire team is amazing at the office, but a special shout out goes to Vilma and Goldie. Vilma always takes care of me and answers all of my questions. Vilma is professional and always a big help!"
We responded:
"Zach~ thank you for recognizing my amazing team. Vilma and Goldie are exceptional. They WOW customers like you with their professional, helpful, knowledgeable service. We want you to always feel appreciated and spoiled. Janice "
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Kristin Steele

May 12, 2023

5  out of  5
rating by Kristin Steele
"Janice Killian and her entire staff are amazing. Always quick to answer the phones and return calls. They are all very knowledgeable and are always there to help you with whatever your needs are. Highly recommend this office and staff for your insurance needs big or small!"
We responded:
"Kristin~ THANK YOU so much for your kind words. We strive to provide the best service possible with every call and interaction. I truly appreciate you taking time to write this recommendation. And for the record, we think you’re amazing too!! Thank you again. Janice "
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Dan Thomas

May 9, 2023

5  out of  5
rating by Dan Thomas
"The entire team is amazing at the office, but a special shout out goes to Goldie. Goldie always takes care of me and answers all of my many, many, questions. I’ve been with Janice a long time and besides her great guidance, Goldie is a big reason for that."
We responded:
"Dan, thank you so much for recognizing our team and especially for your shout out to the truly amazing Goldie. We appreciate you and are happy to answer your “many, many” questions! We strive to provide 5Star service to our loyal customers like you. Janice"
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Mohammad Djauhari

March 8, 2023

5  out of  5
rating by Mohammad Djauhari
"1st I'd like to say that the service here is amazing and the person that helped me was kind and patient with describing what each policy was and helped me make the correct policy. Goldie you are amazing at what you do. So please ask for Goldie when you call she is the best."
We responded:
"Mohammed, thank you so much for sharing your experience. Goldie is exceptional at helping customers uncover their personal protection needs and understanding the coverage they select. Goldie is the best. I’m so grateful she’s on my team. And we are both truly thankful for your business and taking time to give us a 5Star review. Our sincere thanks, Janice "
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Lanaya Stewart

January 24, 2023

5  out of  5
rating by Lanaya Stewart
"Goldie did an outstanding job!!! She gave me multiple quotas on multiple cars and gave me the best deal possible.Thank you so much Goldie!!!"
We responded:
"Hi Lanaya! Thank you so much for this feedback. You’re 100% correct, Goldie does an outstanding job and deserves the recognition. I really appreciate you and grateful for you Review too. Janice Killian, Agent"
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Anthony Abram

January 23, 2023

5  out of  5
rating by Anthony Abram
"I love it. ❤️ Goldie Steinberg really looked out for me and provided excellence. Thank you"
We responded:
"Hi Anthony, I’m so glad to know Goldie has been looking out for you. She is the best example of excellence and sets the bar high for the rest of the Team. I’m so grateful for her and truly appreciate you acknowledging her hard work. Janice"
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Jeff Dunton

January 23, 2023

5  out of  5
rating by Jeff Dunton
"I enjoy working with this office since I have direct contact with someone that can help me. That alone speaks volumes since I hate calling 1800 #s and speaking to random person that doesn’t care about your needs. Thankfully Georgina is able to assist me and provide such a quick turn around. I also make sure to use my State Farm app and actually read information before I ask questions that’s conveniently located on my app anyway. I’ve been with this office for over a decade and I can reassure you I wouldn’t jump ship !!!! Best team ever !"
We responded:
"Jeff, it is incredibly reassuring to know you have a Good Neighbor so close and always willing to help with the unexpected challenges of life. Thank you for recognizing Georgina exceptional service and quick turnaround. We appreciate you Jeff and so grateful for your business and for all you do!!!! Janice"
Profile photo of Danielle Chilcote

Danielle Chilcote

January 16, 2023

5  out of  5
rating by Danielle Chilcote
"Spoke with Goldie today about some changes to my policy. She was very thorough in helping me understand the reasons for the change, and the update in my premium. Pleasant to speak with and very knowledge!"
We responded:
"Goldie is amazing!! Thank you so much for your 5 Star review. We appreciate you, truly value your business and grateful for the opportunity to serve your insurance needs. Janice"
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Edvin Chicilla

September 26, 2022

5  out of  5
rating by Edvin Chicilla
"Great service always friendly GOLDII.. A reasonable prices n always there to help you at any time… Never leave you hanging if you have a problem or a accident, Take care of you right away"
We responded:
"Thank you Edvin. Goldie is great! We appreciate you and are truly grateful for every opportunity to serve you. It is our goal to help keep State Farm your first and best choice for all your insurance needs. Janice"
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Charles Ober

April 25, 2022

4  out of  5
rating by Charles Ober
"Attentive service."
We responded:
"Thank you so much Charles. I truly appreciate your feedback. If there is anything we can do to improve our service to 5 Stars, please let me know. We are thankful for you and your business. Janice"
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Andrew H

February 4, 2022

5  out of  5
rating by Andrew H
"I’ve been with Janice Killian for over 20 years! She is an amazing person who genuinely cares about her clients and is always looking out for their best interests! As her office has grown she’s added an amazing staff including Goldie and Georgina. They set the standard for responsiveness and industry knowledge! I ended up moving to the Bay Area several years ago but I’ve stayed with Janice and her team - I couldn’t imagine trusting anyone else!"
We responded:
"Andrew, your kind words mean so much. Thank you for sharing. You're right about Goldie and Georgina...they are truly amazing. It is our purpose and goal to provide you a high level of service so State Farm remains the first and best choice for all your insurance needs. We are so grateful for your loyal business. We appreciate you and thank you. Janice"
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Rockinghorse Winner

August 8, 2020

5  out of  5
rating by Rockinghorse Winner
"I could not do what I do without the assistance of Goldie and Janice. Highly recommend."
We responded:
"Thank you so much. We are grateful for you and the opportunities to provide service. From your Good Neighbor Team, Janice & Goldie"
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Harmony Vezina

June 27, 2020

5  out of  5
rating by Harmony Vezina
"I have been with State Farm for 10 years because of the great customer service I have received from Janice Killian's office. Georgina and Goldie are consistently helpful, kind and knowledgeable. It makes a difference being able to talk to people who know you and your policy versus calling a random 1-800 number. Thank you for all you do."
We responded:
"Thank you so much Harmony. Your acknowledgement and kind words really mean a lot. Goldie and Georgina are knowledgeable and amazing, caring people. We truly value and appreciate your business. And are grateful for every opportunity to serve you. It is a pleasure working with people like you!! J. #resedagoodneighbor."